So I submitted an estimate to a client that has some bats in the attic. The cleanup is not all that extensive in terms of what needs to be removed and the job ended up being on the cheaper end as attic cleanups go.
Today I received an email from the client stating that after talking with his insurance company he was going with another company. I was confused because my bid only came out to about $500 over his deductible so it wasn't even worth putting a claim in for. Curiosity got the best of me so I called the client to let him know that I would be happy to work with his insurance and was curious as to why my bid wasn't excepted. He stated that the other company came out and stated that the entire attic needed to be completely cleaned up because some guano might be hidden in other places under the current insulation.
So basically what the other company did was bid the entire attic cleanup knowing that the client would rather pay his $1000 deductible for and entire attic restoration than pay me my bid for a partial. Am I crazy or is this kind of bad business. I guess what I am asking is do you all bid attic restorations complete even if there is only a little bit of contamination or just what really needs to be done. Just seems like bad business or am I missing something?
I'm just getting into resto's, but don't see any need for a full resto if there's guano in only a small area.
Don't quite understand your situation, but am aware that the insurance com,pany seems to call the shots in these affairs.
Yes, I hear that chemical is magical. You spray it and the waste does a "poodini" and its gone! =D
Chris you are exactly right we have the same thing happen to us on partial attic restorations, loose a bid only to wonder why, we did not think it was too much, then I am driving by the place and see tons of trash bags in the back of a dump truck ,about 10 workers out there , an industrial vacuum truck there and an industrial insulation company. Yea I know what happened the your going to die if you don't get every bit of the guano out tactic. This happened on a job I bid 1160.00 dollars on. It looks like they ended up spending that price per hour on the job.
Hey Chris, I feel your pain that is why we like to build a relationship with the Insurance ajusters/companies as we become the third party second opinion for them. It lands us many leads jobs and inspection fee's regardless. Just another avenue for attic referals.
It's common Chris. The companies that will do what you are describing, have already convinced the client (scare tactic) that the possibility of the fungal spore has already spread throughout the attic, and therefore ... a complete clean out is required. However ... it is also very common for fecal material to be below the insulation. This is done by wildlife disturbing the contaminated areas, and through long term gravitational settling ... especially along the trusses.
Reginald “no disrespect intended” but I don’t understand what your point is with this photo. I don’t see bats burrowing or tunneling inside the insulation I see bats roosting along the edge of a ceiling truss to the edge of the insulation. From the conversation I had with Chris he indicated that the company told the owner that the bats were tunneling and burrowing into the insulation to which I have never seen.
No offense taken at all. The bats literally "burrowed" along side the truss in the picture, and were "backing out" as I disturbed them during the inspection. However, this is as "close" to burrowing as I have ever seen a bat "do" ... but I have personally NEVER witnessed the notorious "insulation tunneling bats" ... but then again when dealing with nature ... stranger things have happened, and nothing would prevent the bats from adapting that behavior.
Up here in the north country I have seen them burrow or tunnel. In the winter time they will get in between the insulation and the drywall ceiling to stay warmer. even when I have done inspections before I have seen the bat tunnel between the insulation and the trusses on the gable ends.
I spoke with mike flick and a few other people in regards’ to this topic of bats making tunnels into the insulation. It appears that I am wrong in my information and knowledge of this particular topic. It appears that I have learned something new this week. I personally have never seen bats making tunnels in insulation in all the years I have been in ADC work. I have seen and found dead bats in insulation but never seen them tunneling or seen live ones tunnel in and out of insulation.
The big question for me at this point is how are some of you finding theses bats inside the insulation? What methods are you using that I am failing to use? Are you raking every inch of insulation with some type of rake to find bats inside the insulation? Do any of you have photos of what a bat tunnel opening looks like once they start to forum elongated tunnels inside the insulation that I can see for future reference? Do bat tunnels look different from your typical house mice tunnels that are typically in homes with insulation?
The biggest clues we get are the bats in between the ceiling truces and insulation ... and guano accumulations next to apparent tunneling.